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Opening the Windows Store via Run dialog box Once you’re inside Run box, type ‘ ms-windows-store://Home‘ inside the text box and press Enter to open up the Home page of your Microsoft Store. Press Windows key + R to open up a Run dialog box.Follow the sub guide (A or B) that’s applicable to the Skype version you’re using. Of course, the instructions for doing so will be different depending on which app version you’re using.īecause of this, we’ve put together 2 different sub-guides that will walk you through the process of updating your Skype version to the latest on both the desktop and the UWP version. Now that you know the potential culprits, follow the methods below for instructions on fixing the issue based on every potential culprit: Method 1: Updating Skype to the Latest VersionĪs it turns out, in most cases, the issue is caused by a bug introduced with the Skype version 14.35.76.0 – This problem is reported to occur with both the UWP (Universal Windows Platform) and the desktop version of Skype.įortunately, Microsoft rectified this bad update with a hotfix, so if this scenario is applicable, all you need to do is update your Skype version to the latest version available. If this scenario is applicable, you should be able to fix the problem by refreshing every Windows file with a repair install or clean install procedure. System File Corruption – System file corruption can also be responsible for the apparition of this error if some dependencies used by Skype got tainted by corruption.In this case, you can fix the issue either by reinstalling the desktop version or resetting the UWP version of Skype. Corrupted Skype Installation – Under certain circumstances, you can expect to see this error if your Skype installation (desktop or UWP) contains file corruption.In this case, you can fix the issue by installing every pending update using the WU component.

This is required by both the UWP and desktop versions.

Missing Windows Security update – As it turns out, this problem can also occur if you’re missing a key security update that Skype requires in order to function securely.To take advantage of it, all you need to do is force your current Skype version to update. Fortunately, Microsoft has since managed to fix the problem with a hotfix released for both the desktop and the UWP version of skype. Outdated Skype version – According to the majority of affected users, this problem is largely caused by a bug introduced with the Skype version 14.35.76.0.